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Return Policy

RETURN POLICY

RETURNS

NO RETURNS WILL BE ACCEPTED BY SOURCE OF LIGHT, INC. WITHOUT WRITTEN AUTHORIZATION. THERE WILL BE A MINIMUM THIRTY-FIVE PERCENT (35%) RESTOCKING CHARGE ON ALL RETURNS WITHOUT ANY EXCEPTIONS, OR FOR ANY REASONS. ALL RETURNS ARE SUBJECT TO COST OF FREIGHT CHARGES BACK TO FACTORY.

No returns will be accepted on any merchandise  that has been installed or returned without its original packaging. 

CANCELLATION

CANCELLATION OF ANY ITEM ON AN ORDER TO SOURCE OF LIGHT, INC. WILL BE ACCEPTED ONLY ON THE FOLLOWING BASIS: ANY CANCELLATION OF ITEMS MUST BE SENT IN WRITING TO SOURCE OF LIGHT, INC. AND SUCH NOTICE MUST BE RECEIVED BY SOURCE OF LIGHT AT LEAST TEN (10) DAYS PRIOR TO ESTIMATED SHIPPING DATE. ON CUSTOM ORDERS THE BUYER WILL BE RESPONSIBLE FOR THE TOTAL AMOUNT OF THE ORDER OR THE ACTUAL EXPENSES INCURRED BY SOURCE OF LIGHT, INC. FOR THE PURCHASE OF MERCHANDISE OR LABOR UP TO THE TIME OF CANCELLATION, WHICH EVER IS LESS IN MONETARY AMOUNT TO THE BUYER. CANCELLATION OF MERCHANDISE IN TRANSIT OR RECEIVED BY US WILL BE CHARGED A RESTOCKING CHARGE, AND A FREIGHT CHARGE BACK TO THE FACTORY.

FREIGHT

DUE TO FREIGHT CHARGES BEYOND OUR CONTROL, FREIGHT CHARGES MUST BE ADDED TO THE COST OF MERCHANDISE. ALL ORDERS ARE CONSIDERED F.O.B. OUR WAREHOUSES, PREPAID UNLESS ADDITIONAL SHIPPING CHARGES (i.e. UPS BLUE, RED, ORANGE SELECT, etc.) HAVE BEEN PAID FOR BY THE BUYER AND SHOWN ON THE INVOICE. OTHERWISE ALL FREIGHT IS SHIPPED COLLECT. DELIVERY IS THE RESPONSIBILITY OF THE BUYER, THE RESPONSIBILITY OF SOURCE OF LIGHT, INC. CEASES UPON DELIVERY OF MERCHANDISE TO A COMMON CARRIER.

SHIPPING DATES

SHIPPING DATES GIVEN IN ADVANCE OF ACTUAL SHIPMENT ARE ESTIMATED. SOURCE OF LIGHT, INC. WILL NOT BE LIABLE FOR FAILURE OR DELAY IN ANY PERFORMANCE DUE TO ANY CAUSE.

TAXES AND OTHER CHARGE

WE CHARGE SALES TAX ON ALL ORDERS SHIPPED TO ILLINOIS ADDRESSES (QUALIFIED RESELLERS WELCOME). ANY RETAILERS OCCUPATION TAX, USE TAX, DUTY, CUSTOMS, OR INSPECTION FEE, OR CHARGE OF ANY NATURE WHATSOEVER, IMPOSED BY ANY GOVERNMENTAL AUTHORITY, ON OR MEASURED BY ANY TRANSACTION BETWEEN SOURCE OF LIGHT, INC. AND THE BUYER ARE IN ADDITION TO THE PRICE QUOTED OR INVOICED. IN THE EVENT SOURCE OF LIGHT, INC. SHALL BE REQUIRED TO PAY ANY SUCH TAX, FEE, OR CHARGE, THE BUYER SHALL REIMBURSE SOURCE OF LIGHT, INC.

Source of Light makes every effort to provide reliable information; however, we cannot guarantee the accuracy of published pricing or product information on our website. The website may contain errors and omissions relating to product description, pricing, and availability. If you find erroneous information on our website, please send an email to info@sourceoflight.net to notify us of the error. Source of Light reserves the right to correct or update erroneous information or omissions, and to change information at our discretion without prior notice. We also reserve the right to cancel an order for a product in the event of an error or omission in the description of such product, including incorrect pricing information, whether due to a typographical error, an error in information received from our suppliers, or otherwise.